Cancellation Policy

For ALL Casting Workshops 5 days notice must be given in order to receive a refund/credit note. For anything less than 5 days notice, no refund /credit note can be given. 

For  ALL Director Workshops/Masterclasses: Unless stated all Director workshops/masterclass require 7 days notice for any refunds/credit (minus £5 admin fee). For anything less than 7 days (168 hours) notice, no refund/credit note can be given.

*Please note a £5 admin reversal fee will be charged for all refunds.*

There are no refunds for membership fees and are active for 365 days.

If the workshop leader has to cancel, we will reschedule the event and offer you your credit back if you can not make the new date.

If you would rather have your credit refunded to back to your bank account, you have 30 days from the date you paid for the credit to request this. This can be done by emailing us on info@rollingacademy.co.uk. After 30 days we can not process your refund and the money will have to remain on your account as credit.

By paying you agree to these terms.

Terms of Service

By booking a workshop it is implied that you accept the terms and conditions applied to our services.

It is the workshop’s participants responsibility to send over any material asked for once payment for the workshop has been made.

Unless otherwise agreed we will send all correspondence to the email address linked to address used at the time of booking.

If any event is missed due to the participant not informing us of a relevant email address then the payment should be considered non-refundable. 

Any material provided by industry professionals should be considered private and not to be shared, posted or re-produced in any way.

For anyone partaking in industry professional workshops, the CDG Statement stands as "The intent of the workshop is educational and should not be considered a job interview or audition. Attending workshops is not a way to obtain employment as an actor. It is a learning/educational experience. The presence of a casting director is neither a guarantee or promise of employment. Contact with a casting director at a workshop rarely results in any further content with that Casting Director or any company affiliated with that Casting Director."

Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.

We collect such Non-personal and Personal Information for the following purposes:
-To provide and operate the services;
-To provide our users with ongoing customer assistance and technical support;
-To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;-
-​To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
To comply with any applicable laws and regulations.

Our company is hosted on the squarespace.com platform. Squarespace.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through squarespace.com’s data storage, databases and the general squarespace.com applications. They store your data on secure servers behind a firewall. 
All direct payment gateways offered by squarespace.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

If you don’t want us to process your data anymore, please contact us at info@rollingacademy.co.uk
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@rollingacademy.co.uk

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.